To place an order, add the desired items to your cart and proceed to checkout. Enter your shipping address and payment information to complete the order. You can also place an order online and pay in cash at the store (Nadorster Straße 26, 26419 Schortens).

We accept prepayment, cash on delivery, and PayPal. You can pay in advance by bank transfer, pay upon delivery, or use PayPal for secure online payment. Cash payment is also available in-store.

Shipping costs vary depending on the shipping option and destination country. Within Germany, we charge €5.95 for climate-neutral DHL shipping and €9.50 for cash on delivery. International shipping to Spain, Austria, and Italy costs €16.95.

Delivery time depends on your location and the chosen shipping method. Typically, delivery within Germany takes 2-5 business days. International delivery times may vary.

Yes, we accept returns within 14 days of receipt, provided the items are unused and in resaleable condition. Please refer to our return policy for more information.

If a product is temporarily out of stock, we will notify you on the product page or during the ordering process. You can choose to wait for restocking or request a refund.

Our customer service is available via email at info@dorfzauber.de or by phone at +49 4421 1814535. We strive to respond to inquiries as quickly as possible